Privacy Policy
Effective Date: 25/02/2025
Welcome to RhinoDrive. We value your privacy and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, share, and protect your data when
you use the RhinoDrive ride-hailing app and related services.
1. Information We Collect
When you use RhinoDrive, we collect different types of personal information to provide and
improve our services.
1.1 Personal Information
We collect the following personal details when you sign up or use our services:
Full name
Phone number
Email address
Profile picture (optional)
Payment information (handled securely by third-party providers)
1.2 Location Information
To facilitate ride-hailing services, we collect:
Real-time GPS location while using the app
Pickup and drop-off locations
Route and trip history
1.3 Device and Technical Information
We automatically collect data from your device to ensure app functionality and security,
including:
Device model, operating system, and version
IP address
Mobile network and internet provider details
App usage analytics and preferences
1.4 Usage and Transaction Information
When you use RhinoDrive, we record: Ride requests and completed trips
Payment transactions and ride receipts
Customer support requests and feedback
1.5 Communication Data
We collect messages and calls exchanged between riders and drivers through the app for safety
and service monitoring.
2. How We Use Your Information
We use the collected information to:
Provide and improve our ride-hailing services
Facilitate ride-matching between riders and drivers
Process payments securely
Ensure user safety and prevent fraud
Personalize user experience and provide recommendations
Offer customer support and resolve disputes
Conduct data analytics to improve service quality
Send service-related updates, promotions, and notifications
3. How We Share Your Information
RhinoDrive does not sell your personal data. However, we may share your information with:
3.1 With Other Users
Riders and drivers can view each other’s names, profile pictures, and location when a ride
is confirmed.
Contact information may be used for in-app communication.
3.2 With Third-Party Service Providers
We work with third parties to enhance our services, including:
Payment Processors: Securely handling transactions.
Mapping and Navigation Providers: Ensuring accurate routes.
Cloud and Data Storage Services: Safely storing user information.
3.3 With Law Enforcement and Authorities
We may share your data if required by law or to:
Comply with legal investigations and government requests. Protect users, the public, and RhinoDrive from fraud, security threats, or illegal activities.
3.4 In Business Transactions
If Rhino Drive undergoes a merger, acquisition, or business restructuring, your data may be
transferred to the new entity with appropriate protections.
4. Data Security
We implement strict security measures to protect your information, including:
Encryption: Protecting sensitive data during transmission.
Secure Storage: Storing user data on protected servers.
Access Controls: Restricting employee access to sensitive data.
Despite these efforts, no system is 100% secure. We encourage users to protect their accounts by
using strong passwords and enabling security features.
5. Your Rights and Choices
As a RhinoDrive user, you have the right to:
Access and Update Your Data: View and edit your profile information.
Request Data Deletion: Ask us to delete your account and associated data (except where
retention is required for legal or operational reasons).
Manage Location Sharing: You can disable GPS tracking, but this may affect service
functionality.
Opt-Out of Marketing Communications: Unsubscribe from promotional messages.
To exercise these rights, contact us at [Insert Contact Email].
6. Data Retention
We keep your information as long as necessary for service operations, security, and legal
compliance. Data retention includes:
Ride history and payment records for accounting and dispute resolution.
Contact details for ongoing customer support.
Deleted accounts are removed, except where retention is required by law.
7. Third-Party Links and Services
RhinoDrive may contain links to third-party websites, payment gateways, or services. We are not
responsible for their privacy policies, so we encourage you to review their terms before using
them.8. Children’s Privacy
RhinoDrive is not intended for users under the age of 18. We do not knowingly collect personal
data from children. If we discover a minor has used our services, we will take steps to remove
their data.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. If we make significant changes, we will notify
users through the app or email. Continued use of RhinoDrive after updates means you accept the
revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
RhinoDrive Support
Email: admin@rhinodrivers.com
Website: www.rhinodrivers.com
By using RhinoDrive, you agree to this Privacy Policy.